GenServe.AI Terms and Conditions
Last Updated: April 3rd, 2026
These Terms and Conditions govern your use of our website, applications, products, and services. By accessing or using our platform, you agree to be bound by these terms and all applicable laws and regulations.
1. Services Description
- GenServe.AI provides:
- HIPAA compliant LLM Platform
- GENIE: Healthcare-First Vendor-agnostic Agent Management Studio
- Conversational chat or app
- Rule based algorithm
- Clinical graph engine
2. User Obligations
- Provide accurate and current information about yourself and your practice as required during the registration process.
- Maintain the confidentiality of your account information and accept responsibility for all activities that occur under your account.
- Use our services and tools in compliance with all applicable laws and regulations.
3. Intellectual Property
All content, trademarks, logos, and service marks displayed on GenServe.AI are owned by GENSERVE AI, Inc. or its licensors and are protected by U.S. and international copyright and intellectual property laws.
4. Disclaimer of Warranties
Our services are provided “as is” without warranty of any kind, either express or implied. While we strive to provide valuable and accurate tools, FusionCare does not warrant the accuracy, completeness, or usefulness of the services.
5. Limitation of Liability
GenServe.AI will not be liable for any indirect, special, incidental, consequential, or punitive damages arising out of your use of, or inability to use, our services.
6. Modifications to Terms
GenServe.AI reserves the right to modify these terms at any time. Your continued use of the service after any such changes constitutes your acceptance of the new terms.
7. SMS Disclosures
By enrolling in our SMS program, you agree to receive messages from GenServe.AI regarding our services.
8. Message Frequency Disclosure
Message frequency may vary depending on your engagement with our services. Message and data rates may apply depending on your mobile carrier.
9. Customer Care Contact Information
For any assistance, you can reach us at partner@genserve.ai
10. Opt-Out Instructions
You may opt out of SMS communications at any time by STOP to opt out, HELP for help.
11. SMS Consent and Opt-In
Users may opt in to receive SMS messages from Genserve.AI in the following ways:
- By entering their mobile number on our website and providing explicit consent via a checkbox during signup or appointment booking
- By texting START to our toll-free number to initiate messaging
By opting in, users agree to receive account-related messages, including appointment reminders and verification codes from Genserve.AI.
Example message:
“Genserve.AI: You have opted in to receive messages. Msg & data rates may apply. Message frequency may vary. Reply STOP to opt out, HELP for help.”