GENIE™-Imaging · Autonomous Radiology Care AI · In partnership with CARPL.ai
Autonomous AI for imaging, from data to delivery of care.
GENIE-Imaging connects CARPL's vendor-neutral radiology AI infrastructure to GenServe's 24/7 voice and autonomous care workflows. Imaging centers, radiology groups, and health system service lines select and validate the right algorithms, deploy them inside existing PACS workflows, and then act on every finding, referral, and follow-up recommendation that comes out of them. Diagnostic AI stops being a cost center and becomes a measurable growth engine.
- HIPAA & SOC 2 Type II
- Partnered with CARPL.ai, the world's largest AI marketplace for radiology
- PACS-native deployment, SMART on FHIR write-back
- Vendor-neutral across imaging AI and LLMs
The last-mile problem in imaging AI
Diagnostic AI stops at the report. Patient care does not.
Ninety-five percent of GenAI pilots fail to generate ROI, not because the models are weak, but because healthcare organizations lack a unified operational infrastructure to put them into action. In imaging, the value leaks after the read: the follow-up that is never booked, the incidental finding that is never tracked, the prep instruction that is never understood, the referral that never converts.
Leak 01
Unclosed follow-up
Follow-up imaging recommendations sit in report text. Nobody owns the loop, and the patient returns only when symptomatic.
Leak 02
Incidental findings
Actionable incidentals are documented but never tracked to resolution, creating clinical risk and lost downstream care.
Leak 03
No-shows and prep failures
Cancellations, late arrivals, and inadequate prep waste scanner time that cannot be recovered.
Leak 04
Unproven ROI
Imaging leaders are asked to buy diagnostic AI on faith and prove value later, with no operational layer to measure it.
Closed-loop imaging care
From data to delivery of care, across the full imaging journey.
CARPL handles the AI lifecycle inside the imaging workflow. GenServe extends it into care delivery. Together the two form one continuous cycle, where every completed exam, closed referral, and resolved finding flows back into the clinical graph and sharpens the next action.
01
Select and validate
Discover, benchmark, and validate radiology AI on your own data through CARPL's vendor-neutral marketplace.
CARPL
02
Deploy and monitor
Run the chosen algorithms inside existing PACS and reporting workflows, with continuous performance monitoring.
CARPL
03
Structure the signal
NeXXT™ Clinical Graph unifies AI output, report text, orders, and claims, including the roughly 80% that is unstructured.
GenServe
04
Find the patient
Surface follow-up recommendations, actionable incidentals, overdue screening, unbooked referrals, and prep risk.
GenServe
05
Act autonomously
GENIE™ voice, text, and chat agents run 24/7 outreach, scheduling, prep coaching, referral closure, and results navigation, written back to the record.
GenServe
06
Prove and govern
Command Center reports closure rates, scanner utilization, downstream conversion, and safety, audit-ready by design.
GenServe
One contract path: GenServe's AI applications are available through CARPL's marketplace, using the integrations, interfaces, and contracting CARPL has already completed with imaging providers.
◎01 · Imaging AI
Validated AI inside PACS
CARPL’s vendor-neutral marketplace discovers, validates, and deploys the right algorithms in the existing reading workflow, then monitors their performance.
↗
↘
◈02 · Data
Findings into the graph
NeXXT™ Clinical Graph unifies AI output, report text, orders, and claims, about 80% of which is unstructured, into one patient-level model.
GENIE-IMAGINGIMAGING CARE ENGINE
HUMAN IN THE LOOP
HUMAN IN THE LOOP
☎03 · Outreach
Autonomous voice engagement
GENIE™ voice, text, and chat run 24/7 scheduling, preparation coaching, reminders, and referral closure, in the patient’s language.
←
✓04 · Follow-up
Recommendations closed
Follow-up imaging and actionable incidentals are tracked to completion, with radiologists reviewing and escalating where it matters.
★05 · Value
Utilization, growth, proof
Higher follow-up completion, fewer cancellations, more downstream volume, and audit-ready reporting, fed back into the graph.
Every closed cycle sharpens targeting, so the next patient is reached earlier than the last.
GENIE™ Voice AI
The agent that actually makes the call.
An imaging finding only creates value when someone acts on it. GENIE answers and places calls 24/7, in the patient's language, and every turn is scored before it reaches them.
Live call · GENIE voice agent00:47
GENIE · VOICE AGENT
Hello, I am calling from the imaging team. Your CT report recommended a follow-up scan in six months. May I confirm your full name and date of birth?
PATIENT
Sure, December seventh, nineteen seventy five.
GENIE · VOICE AGENT
Thank you. I can book your follow-up CT for Tuesday the 14th at 9:20am, and I will text the prep instructions and a confirmation.
LLM as Jury: passedSafety 94.7HIPAA ✓Human escalation readyWrite-back: order placed
24/7autonomous care
Inbound and outbound, always on
Answers the imaging line at any hour, and calls out on follow-up recommendations, incidentals, and screening due dates without adding coordinators.
Preparation that patients understand
Contrast, fasting, sedation, claustrophobia, and mobility concerns handled in plain language, in the patient's own language.
Booked, not just reminded
Scheduling, rescheduling, and referral closure written back to the record through SMART on FHIR, so the loop closes in the system of record.
Governed every turn
LLM-as-jury scoring, safety monitoring, and human escalation on any turn that needs a person.
Early use cases
Where imaging AI turns into clinical and financial performance.
The partnership is starting where connecting AI-powered imaging insight to downstream care improves both patient care and health system performance.
Follow-up and incidental findings
Autonomous tracking of recommended follow-up imaging and actionable incidentals until the exam is completed and the result is communicated.
- Follow-up completion rate
- Incidental findings closed
- Missed-diagnosis exposure
No-shows, cancellations, and prep
Multilingual confirmation, preparation coaching, and day-of reminders that protect scanner time and image quality.
- Cancellations and no-shows
- Scanner utilization
- Repeat and aborted exams
Referral capture and growth
Close the loop on unbooked referrals and route patients to the next appropriate step of care inside your network.
- Referral conversion
- Downstream procedure volume
- Network leakage
Screening program growth
Identify and engage eligible patients for lung, breast, cardiac, and colorectal screening, then keep them on schedule year over year.
- Screening eligibility captured
- Annual adherence
- Stage-at-diagnosis shift